Everstream-Cloud - Cloud - Network outage – Incident details

All systems operational

Cloud - Network outage

Resolved
Degraded performance
Started about 2 years agoLasted 6 hours 17 minutes

Affected

Cloud - Network

Major outage from 4:56 PM to 5:12 PM, Degraded performance from 5:12 PM to 11:13 PM, Operational from 11:13 PM to 11:13 PM

Updates
  • Resolved
    UTC
    Resolved

    Cloud - Network is now operational! This update was created by an automated monitoring service.

  • Monitoring
    UTC
    Monitoring

    This is related to an ongoing outage due to a fiber cut at our Lansing Airport POP site, we are currently working to resolve the issue. Technicians have been mobilized to identify and repair the cut in order to restore service.

    Statuses will continue to be provided as they are received.

  • Identified
    UTC
    Identified

    We have identified a backup MPLS path to be affected at this time, we have engaged the proper teams to investigate the cause and restore service.

    At this time no cloud services are affected, but service is degraded.

  • Investigating
    UTC
    Investigating

    Cloud - Network cannot be accessed at the moment. This incident was created by an automated monitoring service.